STP Professional Window Tint ("STP Professional Window Tint," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have. It applies to information collected through our website [website URL], by phone, by text message, and in person at our shop.
Information We Collect
We collect information you provide directly to us, including:
• Contact details such as your name, phone number, and email address
• Vehicle information relevant to the services you request (for example, make, model, and year)
• Appointment, estimate, and service history
• Messages and communications you send us through our website forms, chat, email, text, or phone
• Payment information you provide when purchasing services (processed securely by our payment providers)
We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages viewed, and general usage data, through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
• Schedule appointments and prepare estimates
• Provide, perform, and follow up on window tint and related services
• Communicate with you about your appointments, estimates, and service or project updates
• Send you promotional offers and updates where you have agreed to receive them
• Respond to your questions, requests, and feedback
• Process payments and maintain business records
• Operate, improve, and secure our website and services
• Comply with applicable legal obligations
SMS / Text Messaging
STP Professional Window Tint collects mobile phone numbers only from customers who voluntarily provide them through website forms, in-person forms, or direct communication where SMS consent is clearly disclosed.
Mobile phone numbers are used only for sending SMS text messages related to appointments, estimates, service or project updates, and promotional messages from STP Professional Window Tint.
Mobile phone numbers are not sold, rented, or shared with third parties for marketing purposes.
SMS messages are delivered using third-party messaging providers solely for message delivery. Customer information is protected using reasonable administrative and technical safeguards.
You may opt out of SMS text messages at any time by replying STOP. For help, reply HELP. Message frequency varies, and message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties.
How We Share Your Information
We do not sell or rent your personal information. We share information only in the following limited circumstances:
• Service providers: With trusted third-party vendors who perform services on our behalf, such as messaging providers, payment processors, scheduling tools, and website hosting and only to the extent needed to provide those services.
• Legal and safety: When required by law, subpoena, or legal process, or to protect the rights, property, or safety of our customers, our business, or others.
• Business transfers: In connection with a merger, acquisition, or sale of business assets, subject to this Privacy Policy.
As stated above, mobile phone numbers and SMS opt-in data are never shared with third parties or affiliates for marketing purposes.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate the site, remember your preferences, analyze traffic, and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as needed to provide our services, maintain accurate business records, and comply with legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Your Choices and Rights
• Text messages: Opt out at any time by replying STOP; reply HELP for assistance.
• Email and promotions: Unsubscribe from promotional emails using the link provided in those messages.
• Access and updates: Contact us to review, update, or request deletion of your personal information, subject to applicable law.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
FAQS
Window tinting offers various benefits, including enhanced privacy, reduced glare, improved interior comfort by blocking heat, and protection against harmful UV rays that can fade interiors and damage skin. It also adds a sleek and stylish appearance to your vehicle.
The duration of an auto glass repair depends on the extent of the damage. Minor chips can often be repaired in as little as 30 minutes, while larger cracks might take a few hours. Our technicians work efficiently to minimize downtime and get you back on the road as soon as possible.
Yes, our denting work service can address both minor dents and more significant collision damage. Our skilled technicians utilize advanced techniques to restore the body panels to their original shape. However, in the case of severe structural damage, we recommend consulting our experts to determine the best course of action for your vehicle's repair needs.
